Here at Interactive Pixels Digital Solutions, we understand that every order — whether it’s a bespoke digital campaign or a thoughtful corporate gift — represents more than a transaction; it’s an expression of your brand. That’s why our approach to shipping and returns is grounded in integrity and clarity.
Most of our services — like digital marketing, website design, SEO, and branding — are delivered digitally via secure online channels. For these, there are no physical products to ship. Every project milestone and completion is communicated clearly, with thorough records and open channels for post-delivery support.
When you engage us for corporate gifting:
Every client and every order is unique. We don’t believe in one-size-fits-all delivery promises. Instead, we work with you to define realistic, mutually agreeable delivery schedules. Our team will communicate estimated timelines up front and keep you updated throughout, but as third-party logistics are involved, delivery dates remain indicative and not binding.
For corporate gifts, please inspect the goods at the time of receipt. If you notice visible damage or discrepancy, let us and the courier know immediately. While we pack everything with care, transit issues occasionally occur. We’ll support you in filing claims with the logistics provider, though liability for in-transit damage remains with the carrier.
We’re committed to continual support and long-lasting relationships. If you ever have concerns about a delivered service or order, don’t hesitate to reach out. We’re here to listen, resolve, and keep your brand moving forward.